Question 1

What are the main steps to ordering a Nomad Shelter yurt?

Accepted Answer

• Head over to our BUILD CALCULATOR on the pricing page, where you can get a quote for your yurt design and receive an email response with payment instructions. A majority of our customers choose to pay through wire transfer or direct transfer from an AlaskaUSA account. A 50% initial deposit will start your yurt order process. Our yurts have a production time that varies seasonally between 12 and 18 weeks.

• We will contact you to verify your initial deposit, and provide you with a Sales Agreement to be completed electronically.

• Upon completion of your Sales Agreement, we will give you an estimated completion date and finalize your design and layout. This includes window and door frame widths and placement and any other aspects of your build. After 14 days from your finalized design, there will be an additional charge for any changes.

• The next payment is a 25% production deposit as the production of your yurt proceeds. You will receive statements reflecting payments, and we will also address shipping and handling logistics at this point. Shipping costs fluctuate based on a number of factors, but we should be able to give you a rough estimate of delivery to your location so you can budget accordingly. Handling and shipping crate fees will be included in your final invoice.

• Final payment of the remaining 25% and any additional charges will be due upon completion of your yurt. Our team will negotiate the best shipping option through third-party services and you will pay the shipper directly. Then we can get your yurt on it's way!

Question 2

When will I get my yurt?

Accepted Answer

Our yurts are built on a first-come, first served basis.  Please contact us for the next available date for completion of your yurt.
 
We update our projections each time we take a new order, so check back frequently to see how our schedule looks.
 
Unforeseen material or labor shortages, or shipping delays to our production facility can impact projections by several weeks.  We try to minimize schedule disruptions as much as possible.

Question 3

Can I make changes to my order?

Accepted Answer

You can make some modifications to your design within 14 days of your initial deposit. After that, there is a re-design fee that depends on the requested changes.

Question 4

What comes included in a standard yurt package?

Accepted Answer

Our standard yurt package includes: the wall lattice, rafters, compression ring, outer roof and wall cover, skylight, and all necessary hardware. Your shipment will also include a custom layout diagram and a Setup Manual.

Doors and window frames, stove kits, and your choice of insulation package are added based on your chosen options.
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We craft single width doors in house, but have found it is more economical for the customer to source their own French doors and glass windowpanes locally. We will ensure your frames are sized to fit the doors and windows of your choice, and offer support documents and instructions for framing and setup. Phone support is included as part of your order, so please call us if any questions arise during setup.

Question 5

Do you offer financing?

Accepted Answer

We are pleased to now offer financing for our yurts!  Click here to explore third party financing options through Enhancify. When you're ready to order your yurt, you can fill out our Build Calculator here.

We also offer a Lease to Own program on select 16 ft models only.

Question 6

What are my payment options?

Accepted Answer

Payments made by wire transfer are the most secure and reliable method.  Information to complete a wire transfer will be included in your invoice via email.

We can accept payment by credit card, with an additional  processing fee assessed to the customer. Exact fee percentage will be confirmed with you prior to charging your card.

Payment by cashier's check requires pre-approval.  Please contact our office in advance to confirm mailing address, timing and amount.  Cashiers checks may be dropped off in person at our shops.

Question 7

Do doors and glass windows come with my yurt?

Accepted Answer

We are now making single width doors from select Douglas fir to match our frames, and have updated our Build Calculator to include these doors as an option. It is still more cost effective to purchase French doors and windowpanes locally and you can pick the exact style you desire. We supply hard frames in many standard sizes of rough opening for you to install the doors and windows of your choice. You can find an example guide for hard window installation below.

Hard Window Installation

Question 8

How do you handle shipping?

Accepted Answer

We ship our yurts world-wide. For lower-48 customers, we often ship to the Port of Tacoma, and then delivery over the road from there. Contact us to request a shipping quote to your location.

For our local Alaskan customers, we provide discounted delivery between Homer and Anchorage, and sometimes to locations further when possible. We've arranged shipping to Kodiak, SE Alaska, and by barge or even air freight to remote villages.

For out of state orders, or any commercial freight deliveries, there is a shipping crate cost we will include on your invoice. Our shipping team will negotiate the best price for you between various third-party services we work with. Any third party shipping company will bill you directly for shipping costs.

Question 9

What if my yurt is finished before I am ready to take delivery?

Accepted Answer

Nomad Shelter may complete your yurt prior to our projected completion date. We also understand you may need more time to receive your yurt due to weather windows at your location, delays in the platform construction, or other reasons that arise. If you are unable to take delivery or make your final payment within one week of completion, we will need to move your finished yurt to our off-site storage location. There is a relocation fee and subsequent monthly storage fees for completed yurts. Fees depend on the size of your yurt and will be billed as part of your order invoice.

Question 10

Do you sell replacement yurt parts?

Accepted Answer

Yes we do! If your yurt sustains damage or you need replacement components for any reason, we are happy to send you a quote. Some repairs, like small tears in the Duro-Last cover, can be done yourself. Feel free to get in touch and we will offer whatever advice we can to your situation.

Question 11

How do I order a greenhouse yurt?

Accepted Answer

Our unique greenhouse yurts utilize clear polyvinyl walls with Duro-Last trim. The roof is made from semi-transparent fiberized vinyl with a Duro-Last eave. This lets in great natural light, and is most often used as a greenhouse or seasonal relaxation space.

The greenhouse yurt is now an option in our Build Calculator. For a cover package to modify your existing Nomad Shelter yurt, please get in touch with us.

The wood frame is built exactly the same, and you can choose any size and door configuration. Duro-Last color choices apply to the trim as pictured, and these yurts come standard with no insulation. The base price and overall construction quality is the same as our standard yurts.

Question 12

How do I order your Yurt In A Box?

Accepted Answer

The "Yurt In A Box" is another unique option we offer. With this model, the shipping crate folds out to become the floor and the entire yurt is easily folded back into a package that can be lifted with a forklift and put into storage. We originally designed the "Yurt In A Box" for fire fighters in Fairbanks, Alaska, so they can use them as summer housing and then warehouse them in the winter. They are also a great option for disaster relief programs, seasonal hunting cabins, festival or event housing, or other situations that call for a less permanent setup.

We currently only offer these in a 16' size. You can find the "Yurt In A Box" on our Build Calculator by selecting the 16' yurt size.

We now offer financing! Click here to learn more.

Info and Frequently Asked Questions